Flow Source / Your information
Privacy policy.
Last updated:
This page explains what information flowsrc.com collects, why, and what we do with it. The short version: we collect what you send us through the form, we use it only to reply, and we never sell it.
What we collect through the form
When you send the "Book a call" form, we receive the details you type in: your name, work email, company, role (optional) and a description of the process you want help with. We also receive the page you sent it from, the time you sent it and, if you arrived from a campaign link, the campaign labels in that link (such as utm_source) and the address of the page that referred you.
Please don't include patient or customer personal data, health information, payment details or other sensitive information in the form. Describe the process, not the people in it. If we need to look at real data later, we agree a proper way to do that first.
Analytics
We use self-hosted Umami analytics to count page visits, referral sources, browser and device types and approximate country. It does not use cookies, does not store raw IP addresses in analytics records and never receives what you type into the form. We don't run advertising pixels or cross-site trackers.
The site loads fonts from Google Fonts, so your browser connects to Google to download them. Our hosting provider may process technical request data, such as IP addresses and request times, to deliver and protect the website.
How we use and store it
Form submissions are sent to our team and stored in our CRM so we can follow up on your request. We use your details only to reply to you and to discuss the work you asked about. Sending the form doesn't subscribe you to a newsletter or marketing emails.
We keep submissions for as long as we need them to handle your request and our business records. You can ask us to delete them at any time.
Sharing
We don't sell or rent your information, and we don't share it with third parties for their marketing. It is processed only by the providers that help us run the website, email and CRM, or disclosed when the law requires it.
Your choices
You can ask to see, correct or delete the information we hold about you. Email kevin@flowsrc.com and we'll handle your request in line with applicable law. We may need to confirm your identity first.
Contact
Questions about this policy or your information: kevin@flowsrc.com. If we change this policy, we'll update the date at the top of this page.